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BELIVRHQ HELP CENTRE
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20 guides
People & follow-up · 3 min readAdd and update membersCreate directory records, find existing people and keep their details accurate.Attendance · 3 min readCheck people in for a serviceUse the attendance roster to find attendees and save named check-ins.Giving & subscriptions · 4 min readChoose a plan and understand allowancesCompare member, staff and location limits, and understand upgrades and renewal preferences.People & follow-up · 4 min readImport your member directoryPrepare the import template, check errors and bring existing records into BelivrHQ.Getting started · 4 min readSet up your church workspaceCreate your administrator account, activate a plan and prepare your workspace for the team.Getting started · 3 min readSign in and recover your accountFind your workspace, reset a password and use your authenticator or recovery codes.Manage your workspace · 4 min readConnect your church’s service providersSet up your church’s email, messaging and payment providers and choose their channels.Events & ministry · 3 min readCreate an event and manage registrationsPrepare an event, review its audience and manage registration records.Troubleshooting · 2 min readGet help and report a problemFind a guide or ask your church administrator to contact BelivrHQ through the in-app chat.Manage your workspace · 4 min readInvite staff and manage accessGive your team the roles and location access they need without sharing accounts.Events & ministry · 4 min readManage paid tickets and event check-inSet up ticket tiers, confirm payments and validate tickets at the door.People & follow-up · 2 min readOrganise members into familiesLink people to their households while keeping individual directory records.Giving & subscriptions · 4 min readPay for your subscription in an available currencyUnderstand USD base prices, rounded conversions, payment quotes and manual renewals.Giving & subscriptions · 4 min readRecord giving and find receiptsRecord cash or bank giving, review transactions and keep receipts with the right records.Attendance · 3 min readRecord service and meeting totalsCapture the overall headcount and optional breakdowns alongside named attendance.Troubleshooting · 3 min readResolve a subscription payment problemCheck a pending payment, recover a checkout and know when to contact support.Giving & subscriptions · 3 min readUnderstand reports and analytics accessFind reports for your work and understand why some dashboards are restricted.People & follow-up · 3 min readWelcome and follow up with visitorsRecord a first visit, keep follow-up details and avoid creating duplicate people.Troubleshooting · 3 min readWork offline and reconnect safelyUnderstand saved drafts, pending sync and what to check before retrying.Events & ministry · 3 min readWork with departments and cell groupsOrganise teams, assign leaders and work with the groups you can access.